Our Privacy Policy

Privacy Policy

From safeguarding your personal data to ensuring your browsing experience is seamless, we’re committed to transparency, trust, and authenticity. This Privacy Policy outlines how we collect, use, and protect your information while ensuring compliance with Indian privacy regulations.

1. Introduction: Your Privacy, Our Priority

At Pilots Academy, based in Gurgaon, India, we value your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or engage with our services. 

2. Information We Collect

We only collect what’s necessary for smooth take-offs and landings in your pilot training journey. They include: 

  • Personal Information: Your name, email, phone number, and address, provided during registrations, inquiries, or course sign-ups.  
  • Technical Data: Cookies, IP addresses, and browser type for optimizing your user experience.  
  • Payment Information: Securely processed via authorized gateways for course enrollments.  

3. How We Use Your Information

Here’s how we ensure your data takes flight responsibly:

  • To process your registrations and respond to your inquiries.
  • To improve our website’s user experience and security.
  • To send updates, newsletters, or offers (only if you’ve opted in!). 
  • To comply with legal obligations or resolve disputes.

4. Cookie Policy

We use cookies to enhance navigation, analyze trends, and remember your preferences. You can manage or disable cookies through your browser settings. You can choose to disable cookies through your browser settings, but note that some features may not function optimally. Here are the types of cookies used throughout the website:

  • Essential Cookies: Keep the site functional.
  • Analytical Cookies: Help us improve through insights.
  • Marketing Cookies: Deliver personalized content (if allowed).

5. Data Sharing and Disclosure

We respect your data and don’t sell it—no turbulence here!  

  • Third-Party Services: Payment processors, analytics tools, or email marketing platforms receive limited information to provide their services.  
  • Legal Compliance: Data may be shared with authorities if legally required.

6. Data Retention and Security

We lock your data in a digital cockpit of safety:

  • Retention only for as long as necessary to fulfill the purposes outlined above.
  • Robust encryption and secure storage to prevent unauthorized access.

7. Your Rights

You have legally the rights over the data that we collect. Here’s how we protect your rights as a user:

  • Access or request a copy of your data.  
  • Rectify or update incorrect information.  
  • Withdraw consent for marketing communications.  
  • Request deletion of your data, where applicable.

Drop us a line at (+91)9958825737 or (+91)9342813773 to exercise your rights.

8. Third-Party Links

Our website may occasionally link to third-party platforms. We’re not responsible for their privacy practices, so always review their policies before engaging.

9. Updates to This Privacy Policy

Our privacy practices evolve to stay aligned with regulations and your needs. We recommend checking this page periodically for updates.

10. Ways to Get in Touch 

Questions? Concerns? Need clarifications? We’re here! Our customer support team is ready to assist you during business hours.

  • Email: info@pilotsacademy.co.in
  • Phone: (+91) 9958825737 or (+91) 9342813773
  • Office Address: Pilots Academy, A862 A (B1) Mapple Community Gate 1, Sushant Lok Phase I, Gurugram, Haryana 122022

11. Policy Updates

This Privacy Policy may be updated occasionally to reflect legal, regulatory, or operational changes. We encourage you to check back periodically for updates.  

 

Date of Last Update: 28th October 2024

12. Legal Compliance

This Privacy Policy complies with applicable Indian laws, including the Information Technology Act, 2000, and its relevant rules.